Privacy Policy

Welcome to Windy Hills Bungalow. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website, stay at our property, or interact with us, and tell you about your privacy rights.

1. Information We Collect

We may collect, use, store, and transfer different kinds of personal data about you, including:

• Identity Data: First name, last name, username or similar identifier, title, identification documents (such as passport or national ID) as required by local laws.
• Contact Data: Billing address, email address, and telephone numbers.
• Financial Data: Bank account and payment card details (processed securely by our payment gateways).
• Transaction Data: Details about payments to and from you and other details of products and services you have purchased from us.
• Usage Data: Information about how you use our website, products, and services.

2. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• To process and manage your reservation and stay.
• To manage our relationship with you, including notifying you about changes to our terms or privacy policy.
• To administer and protect our business and this website (including troubleshooting, data analysis, testing, and system maintenance).
• To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you.

3. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

4. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. By law we have to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for legal and tax purposes.

5. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to request access, correction, erasure, restriction, transfer, or to object to processing. If you wish to exercise any of the rights set out above, please contact us.

6. Third-Party Links

This website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.